> For the complete documentation index, see [llms.txt](https://tailieu.smax.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tailieu.smax.ai/bot-auto/trigger/zalo-oa-trigger/zalooa-welcome.md).

# ZaloOA Welcome

{% hint style="warning" %}
Trigger <mark style="color:orange;">**Zalo Welcome**</mark> sẽ kích hoạt kịch bản khi khách hàng lần đầu tiên nhắn tin tới Zalo OA
{% endhint %}

Trong danh sách trigger chọn trigger <mark style="color:orange;">**Zalo Welcome**</mark>

<figure><img src="https://1875681896-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fsr3EiPwgSuzEXI3u1tC1%2Fuploads%2F1NMJuEpKe2Ui7OZx9hoc%2Fimage.png?alt=media&amp;token=41c91a49-b38a-47cb-b91b-bdf16e6684cf" alt=""><figcaption></figcaption></figure>

Sau đó chọn kênh áp dụng trigger, block phản hồi và chọn <mark style="color:orange;">**Lưu**</mark> để tạo trigger

<figure><img src="https://1875681896-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fsr3EiPwgSuzEXI3u1tC1%2Fuploads%2Fr4ggpJGJhAayMCXqPStB%2Fimage.png?alt=media&amp;token=7a7b9898-9b6f-4807-9e3a-ec2e34034c18" alt=""><figcaption></figcaption></figure>