> For the complete documentation index, see [llms.txt](https://tailieu.smax.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tailieu.smax.ai/bot-auto/trigger/zalo-oa-trigger/zalooa-unfollows.md).

# ZaloOA UnFollows

{% hint style="warning" %}
Trigger <mark style="color:orange;">**ZaloOA Follows**</mark> sẽ kích hoạt kịch bản khi khách hàng bấm huỷ theo dõi Zalo OA
{% endhint %}

Trong danh sách trigger chọn trigger <mark style="color:orange;">**ZaloOA UnFollows**</mark>

<figure><img src="https://1875681896-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fsr3EiPwgSuzEXI3u1tC1%2Fuploads%2F0yEiRcvlKVbDqmWSvPGB%2Fimage.png?alt=media&amp;token=22239eb7-65b9-41f1-8995-4b616a1dcc58" alt=""><figcaption></figcaption></figure>

Chọn kênh áp dụng trigger, block gửi cho khách hàng sau đó chọn <mark style="color:orange;">**Lưu**</mark> để tạo trigger

<figure><img src="https://1875681896-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fsr3EiPwgSuzEXI3u1tC1%2Fuploads%2FGOZBsIwLfJ1mjvtV9jlH%2Fimage.png?alt=media&amp;token=26e9eea6-7c74-4632-a57c-ea3908f90e9a" alt=""><figcaption></figcaption></figure>